Crystal Walker received a Bachelor of Arts degree from the Art Institute of Phoenix. She has been with Hayes since her graduation in 2004. During her course of study Crystal developed her understanding of sustainable hospitality design. She has managed a variety of projects since joining Hayes including the suites renovation of The Sanctuary Resort on Camelback Mountain and the interiors of the Hotel Residences at Hotel Valley Ho. She is currently heading up partial room renovations at the Royal Palms Resort and Casitas, and a sleek new outdoor lounge at Sanctuary Resort.